Last updated: 29 September 2026
Who we are
For the purposes of this website, Over Range Automotive Limited is the data controller for personal information you provide to us. Our contact address is Ton Lane, Raglan, NP15 2HU. You can contact us at [email protected], on 01291 691707 or 07889 306798.
Information we may collect
When you contact us, request an appointment or report an issue we may collect your name, email address, telephone number, vehicle of interest, vehicle registration, purchase date, current mileage, part-exchange details, preferred appointment date and time, and anything you include in your message. If you make a finance enquiry, additional information may be requested by us or a finance provider to assess your application.
We also process limited technical information needed to deliver and secure the website, such as IP address, browser/device information, request logs and security data. Cookie preferences are stored so the site can remember your choice.
How we use your information
We use personal information to respond to enquiries, arrange and manage appointments, investigate reported vehicle issues, discuss vehicles, part exchange, warranties and finance, provide requested services, keep appropriate business records, prevent misuse of the website and comply with legal or regulatory obligations.
Depending on the circumstances, our lawful basis may be taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, our legitimate interests in running and protecting the business, or your consent where consent is required.
Finance enquiries
Over Range Automotive is a credit broker and not a lender. Where you ask us to help arrange finance, information may be provided to selected credit providers or intermediaries so they can assess eligibility and provide finance options. Those organisations will process information under their own privacy notices and may carry out identity, fraud-prevention and credit-reference checks where appropriate.
Who we share information with
We do not sell personal information. We may share it only where necessary with service providers that help us operate the business and website, professional advisers, finance providers where you request finance, or public authorities where required by law.
This website is operated with support from DGL Media Agency and uses Cloudflare infrastructure for hosting, security and data services. Enquiries and website content may therefore be processed or stored in systems used to provide those services, including Cloudflare-backed database and media storage services.
Security and spam prevention
Hosting and security systems may process limited technical information needed to detect suspicious traffic, prevent abuse and protect the website.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing a potential or completed vehicle sale, meeting warranty obligations and satisfying legal, tax, accounting or regulatory requirements. The exact period can vary depending on the nature of the interaction.
Your rights
UK data-protection law may give you rights to request access to personal information, ask us to correct inaccurate information, request deletion in certain circumstances, restrict or object to some processing, and request transfer of information where applicable. Where processing relies on consent, you can withdraw that consent.
If you have concerns about how your information is handled, contact us first so we can try to resolve them. You also have the right to complain to the UK Information Commissioner's Office.
Cookies
Our use of cookies and similar browser storage is described in the Cookie Policy. You can reopen your choices at any time using .
Contact us about privacy
Email [email protected] or write to Over Range Automotive Limited, Ton Lane, Raglan, NP15 2HU.